Swissklip
Swissklip Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Swissklip has 1.7 star rating based on 19 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: It could be a nice product.
Cons: Bad customer service, I dont have the product, Thieves.Recent recommendations regarding this business are as follows: "Don't waste your money or time", "Pass by this product!", "Go with a better known company", "DDOO NNOOT BUYYYY", "0".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Swissklip has 1.7 star rating based on 19 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: It could be a nice product.
Cons: Bad customer service, I dont have the product, Thieves.Recent recommendations regarding this business are as follows: "Don't waste your money or time", "Pass by this product!", "Go with a better known company", "DDOO NNOOT BUYYYY", "0".
Most users ask Swissklip for the refund as a solution to their issues.
Consumers are not pleased with Website and Reliability. The price level of this organization is high according to consumer reviews.
Media from reviews
Los Angeles, California
I think I made an error with my order
I made a mistake on my order. I only need one UVC light.
Insurance is good. I will like a refund for the extra unit
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHave not received order, scam
I placed an order on December 17th, 2024, for two Halo Swiss clean UV lamps. Initially, the company sent me a DHL tracking number which wasn't recognized.
They then sent me a USPS tracking number which stated that a shipping label had been created on December 17th and USPS was awaiting the item. After contacting them, they provided another DHL tracking number, which continued to indicate that the item was being processed. Following numerous attempts, on January 7, 2025, they informed me that the item had been lost in transit and they would send me a replacement. Now it is January 22nd, and despite multiple attempts, I still have not received anything.
They have taken $185.47 from me.
Upon calling the Swissklip phone number, it directs you to lumivyx.com to communicate with their online customer service. These three companies - SwissKlip, Swissker, and Lumivyx - sell some of the same products and use the same ineffective customer service phone number to which they do not respond.
- Thieves
- Bad customer service
Preferred solution: Full refund
User's recommendation: Run, don't get scammed
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTHEY ARE A SCAM!! DO NOT BUY
I would absolutely positively never ever use their products or ever order from them again
They took an extra $173.00 unauthorized out of my account, and I have been trying to get a hold of anyone! Do not buy from them! May their scheme fall down and stay down in the name of Jesus.
Preferred solution: Apology
User's recommendation: DDOO NNOOT BUYYYY
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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Pulaski, Tennessee
Faulty Product
Total Chinese Fraud. A Delaware dead drop masquerading as an American company.
Faulty products, Automated Responses to complaints. Caveat Emptor..
User's recommendation: Don't waste your money or time
Chicago, Illinois
Return
I couldn't talk to anyone. Just got this email.
I want to return the product i bought from you. I have a bug problem and it took care of some of them but not all. I had to call an exterminator.
Huntersville, North Carolina
Honest. feedback!
So, I bought this product after seeing AD. Cost $24 plus $10 shipping and took about a week to arrive!
The positive- smells nice! That's it! Not FDA approved.
Bottom line...Don't waste your money! That is my honest feedback, Very sad to say!
User's recommendation: Pass by this product!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDidn't receive so hard to review.
I ordered a three-pack on the 10th of March. It is now March 31st, and I have not received my product.
I called prior to see why I had not seen it; they said I had to wait till the 28th to cancel my order. I would like to cancel my order since I did not receive it.
Preferred solution: Full refund
User's recommendation: Go with a better known company
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI purchased a Swissklip UV light, but have not received a confirmation number or nothing
Where is my refund? Either return my money to my card or give me a confirmation number and a receipt for my purchase. Is this how this company conducts business?
- It could be a nice product
- I dont have the product
Preferred solution: Deliver product or service ordered
User's recommendation: Skepticism
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerReturn order
Extremely bad customer service! Three weeks trying to reach a human being!
You do not get anyone to help you, just the robot! Can't talk to a human for over two weeks to return product!
Preferred solution: Full refund
New York, New York
Communication
I cannot speak to a person
you don't answer emails according to subject.
I want a full refund for all the unopened products you sent. I only wanted 1 foam, and was sent several items, and charged for all. Please call me or send me the appropriate form for refund
Los Angeles, California
I think I made an error with my order
No response at present. I would like to clear up my error.
I only need one UVC light. I can get the insurance.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Bossier City, Louisiana
Customer Service sucks
I placed one order for two foaming whitening tooth cleaner. When I got my confirmation e-mail I had to orders.
I did not order the large package until I tried the smaller package to know od I wanted the larger one but I did not order the second package but I was charged for it. I tried calling --no one answered and I tried the chat--still haven't gotten a response. Then I emailed the support team and no support! This is ridiculous for customer service avenue.
If you don't contact them within an hour--you will have to pay for this accidental mistake! Terrible customer service!!!
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Ooltewah, Tennessee
Order status
Got an email this evening about my order being delayed for some reason order number 110**** I put it on my MasterCard it's been almost 5 days and I'm wondering when it will be delivered or if there is a problem with what I did and ordering it so that it's not going to be delivered I just need no what happened
Souderton, Pennsylvania
Did not receive order
1. It has over days since I ordered the ultraviolet light.
2.
Due to the nature of my problem time is of the essences.
3. I tried to call your Customer Service number twice today. One call was dropped the other not answered.
I use smaller businesses when possible. This time delay is not working for me.
I am forced to order from the unnamed company.
Please cancel my order and credit my account. Thank you Noel Bergey
Dallas, Texas
Status of order
Ordered the product 02/08. Still no order/tracking number or product delivered.
When I call there number it rings.
After listening to it ring for 20 minutes, I gave up. I have disputed the purchase.
User's recommendation: Do not purchase products from them.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Philadelphia, Pennsylvania
Question
I called customer service. I received a recording and then you hung up on me.
This does not work and I want to know why I have two different charges on my bank statement.
Thank you. 856668****.
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Omg me too!! *** 173.00 dollars I have no idea what for!